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Teaching Ideas and Units - Beaut Ideas


Group work for senior students: some guidelines

Paul Dobber currently teaches at Claremont College and is a former state moderator for English. During moderation, teachers raised concerns that students tend to engage in group work without a very explicit understanding of the process. Paul prepared this resource for teachers and students to help address the problem.

A WORD TO TEACHERS

The focus of the reading that I’ve done and the courses that I’ve been to regarding group work has been on the teacher (how to ‘plan’ group work, how to make group work ‘work’ and so on) but if we are going to assess group work, in all fairness we should first teach group work.

One of the differences between group work at primary and junior high school levels and the group work we do at senior secondary level is that at senior secondary level we are not so much focussed on teaching the individual micro-skills, but in teaching students how to manage the process(es). We are no longer as much concentrated on teaching turn taking and ‘no put downs’ as we are in teaching students how to use group work to achieve their learning goals.

The goal is that our students, certainly the more capable ones, have a reasonable understanding of the group work process, as process. We are asked not only to teach through group work, but to teach group work. This also means that any necessary teaching of the micro-skills of group work that we undertake is done in the context of their importance to the whole process and this relationship is made explicit.

At senior secondary level, students need to have an explicit knowledge of the more significant aspects of achieving a cooperative task. How can we expect them to improve in their cooperative learning skills if we do not teach them what they are? Because group work is carried out in such a wide variety of contexts, however, tasks vary widely and their component skills defy any neat listing and categorisation.

This all seems uncontroversial enough. As a tentative start, let me suggest what follows.

FOR STUDENTS

Almost every course you study involves group work. In almost every course you study, your teacher assesses your group work skills.

That almost certainly raises some questions.

  • Why is there such a focus on group work?
  • What are these group work skills, and how can I work on them?
  • Isn’t group work unfair? Students sometimes say:
    • A whole-of-group mark advantages the lazy and disadvantages the hard-working.
    • Sometimes one person not cooperating can destroy the whole task.
    • The capable students do all the work.
    • What can I do if the others in my group will not work, or do not take the task seriously?
    • My teacher gets us to write journals about what we do in group work. I know that not everybody in my group is honest in what they write about themselves and about me.

Let’s take a look at these questions and some of the underlying issues as well.

Why is there this emphasis on group work?

In very many workplaces group work is how they carry on their business. A group of carpenters building a house, a team of engineers designing a building, a number of nurses working on a ward, a group or workmen sealing roads and filling potholes, the teachers teaching English in a school – they all need to work together as a group. In meetings of employers with people who write syllabuses, the employers always emphasise that they want the people they hire to be able to work as part of a team. You’ve seen what a problem it is if somebody doesn’t cooperate in a group task at school. When this happens in the world of work, employers lose money. Sometimes lots of it.

What makes group work ‘work’?

Firstly I’ll look at the stages of a group work task and then I’ll look at the skills.

The five stages flow

Pretty obviously the sorts of tasks that could come under the heading of group work are almost endless. So there is no perfect model that suits every case. However, let’s look at it like this. If your teacher assigns group work, then you will most likely need to work through the following stages. I have put a little comment and explanation next to each stage. (Why I called it a ‘flow’ will come later!)

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1. Goals

Typical tasks
  • Be sure that everyone understands clearly what we are trying to achieve.
Questions you may be asking during this stage
  • What exactly are we trying to do?
  • Why have we been asked to do this?

 2. Roles

Typical tasks
  • Identify the sub-tasks
  • For each subtask:
    • check that major resources needed are available
    • set a realistic completion time
    • allocate a student or subgroup of students to carry it out
    • check that the allocated people understand what they have to do, how they have to do it and by when they have to do it.
  • Decide on reporting back procedures to see that the subtasks are actually being carried out.
  • Decide what a group member should do if they are having problems in doing the subtask or completing it by the finish time.
Questions you may be asking during this stage
    • How do we best break up the task into parts (sub-tasks)?
    • How do we best match up the skills of the people in the group with the sub-tasks?
    • Is each part of the task (sub-task) important, or is it a distraction from the main task?
    • Do we have all the materials we need? How do we get the things we need?
    • What does each group member have to do by when (be specific)?
    • What happens if somebody is away?

3. Work

Typical tasks
    • Carry out the sub-tasks.

4. Check

Typical tasks
    • Reporting back on intermediate progress.
    • Dealing with disaster (e.g. important student is sick, somebody loses an important computer disc, etc. etc.)
Questions you may be asking during this stage
    • Does anybody need any help?
    • Is it all progressing to plan?
    • What do we need to do to ensure we make the deadline?

5. Perform

Typical tasks
    • Putting the sub-tasks together to form the final product
    • Presenting the final product.
Questions you may be asking during this stage
    • Does any part need to be fixed or improved?
    • Do we have everything we need to present our final effort?

I have called this a Five Stages Flow because it moves from stages 1 to 5, but sometimes things may flow backwards. For example, in deciding on roles (stage 2), you may find that nobody in your group has some skill that happens to be essential to the task. You then need to go back to your teacher and negotiate on the task (stage 1). However the most obvious case where the flow gets turbulent is with stages 3 and 4, that are obviously done together.

Should the group have a ‘leader’?

It is crucial to understand what the word ‘leader’ means in group work. Yes, one of the members will need to ensure that as you pass through each stage, all the essential things have been done. However it is the responsibility of the group to see that the task gets done. A group cannot give away that responsibility and hand it over to a leader. The leader is the person in the group whose role is to alert the group if some important step has been forgotten. It is the job of the whole group to make sure that that important step actually gets done.

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A little bit of theory

In education we deal with two related things, process and product. For example, it is important that students know how to add up (process) and that when they do add numbers up, they get the right answer (product). Both are important. In Food, it may be important that a student knows how to plan and prepare a meal. This can be assessed by observing the process (the teacher takes note of how the student went about preparing and cooking the meal) and by looking at the product (the teacher marks the actual meal that is cooked).

Group work is a process and not a product. So it is possible to assess a student highly on group work even if the task that the group attempted to perform was a flop.

Nevertheless the quality of the group work can be reflected in the quality of the product, just as you can get some idea of the quality of the cooking and preparation skills of a student from the quality of the meal actually cooked. That is why teachers look at the finished product as well as the actual group work.

Fair or unfair

This might be a good time to look at some of the fairness/unfairness issues raised earlier.

First, you need to remember that final assessment on the group-work criterion is done over a wide range of tasks performed over a significant period of time. Many teachers may make notes on individual students, or give marks on individual tasks. However, they take an over-view when writing reports and doing an end-of-year assessment.

Second, if your group’s task flops, it does not necessarily mean that everyone’s group work skills were bad. Remember that a process and not a product is being assessed.

Third. Ask for help from your teacher whenever something arises that is beyond the abilities of your group to solve. (This is the most often broken rule of group work, believe it or not.) But think about it, what else could you do? what else could your teacher expect you to do? If your group task crashes, then your teacher will help you look at the group work you did prior to the crash and see what can be learnt and what can be done now.

Fourth. Your teacher will use a variety of methods to assess group work. S/he will walk around, keep eyes and ears open (teachers are experts at sensing what is going on in a class and in reading body language). Teachers will read the logs (if done) of all the members of all the groups. Teachers will look at all the presentations and performances. Teachers overhear the interactions as students work together in class. All these things add together to paint the final picture.

Fifth. It is your responsibility to explain the situation if you feel the teacher has not understood the realities of some situation. If you really believe that the teacher was unaware of something that excused what you feared seemed a dismal effort, then you need to explain it, in just the same way that you would explain a late assignment if you had been ill.

Sixth. A most important one. Ask yourself when a problem is happening in group work, or even if you can foresee a problem happening: "What can we/I do to solve or work around this problem?" Put the problem to the group or get one of the other group members to put it to the group. If you have a student in your group who is reluctant to participate and you or your group manages to encourage the student to cooperate, to negotiate with that student and solve the problem, then this surely is an example of outstanding group work skills on your part. (Provided that the method used isn’t you and your big mate Bruiser talking to them behind the toilets at lunch time!)

What are these ‘group work skills’?

Obviously there cannot be a complete list. However I have singled out some of the skills and accompanied them with comments. One of the things to be borne in mind is that often English teachers ask students to discuss in groups. Therefore many of the skills I mention here focus on aspects of group discussion. (The skills are mentioned in no particular order.)

A. Respect for others

Taking turns

Also includes not talking others down, and ‘listening with your answer running’ which is not listening to what another is saying, but listening for the pause for breath so that you can butt in with your bit.

Criticising ideas, not people

Obviously discussion will stop if you cut down others in your group. How to disagree without stifling the other person or the conversation is a skill to be developed. Here are some pointers:

Before attacking another’s idea, is it possible to acknowledge the partial truth that it contains (you’re right when you say …. but I’d tend to say … about …..)? Is it possible to acknowledge the idea, and then give your own ("Yes, you could think of it like that, but I think …")?

Accepting differences

Not everybody will agree with you, or with each other. This is not a tragedy, it stops us all being terribly bored with and by each other!

No ‘put downs’

Worth having as an explicit rule.

Knowing and using the names of others in the group

Make it a point of honour never to work in a small group with a person whose name you don’t know. Your teacher may be able to help you with a few name-remembering techniques!

Praising and encouraging

Praising and encouraging is first and foremost an attitude. It may be hard to do in words, but try it! ("That’s a good idea." "You said it better than I was going to say it." "I think you’ve hit the nail on the head." "Exactly.") Learn to say and mean these things – as well as helping in group work it will help you with encouraging your own children. Remember praise is not a zero-sum-game. If you praise somebody it doesn’t increase them and decrease you.

Be assertive in acceptable ways

Of course you may have to stand up for yourself. Do so with "I-messages". Not enough room to explain assertiveness and "I-messages" here. Ask your teacher.

Ignoring distractions

Remember there is a scale of magnitude in interruptions and distractions. Low-level distractions and irrelevant distractions should be ignored. Teachers do this all the time. You can’t mention everything that anybody every does wrong or point out every single mistake! The American phrase for this is ‘Don’t sweat the small stuff’.

Body language, appropriate eye contact

The way you sit, talk etc affects the way others see you and show your own attitude as well. Note, however, that sustained eye contact in a small group situation can also be uncomfortable.

Active listening

Again this is too long to explain fully here. In essence it is listening that is designed to help the other talk. It means giving signals (e.g. ‘uh-huh’) from time to time, and also using other techniques such as rephrasing and checking back which are explained later. Active listening is completely counter-productive if it is phoney or ‘put-on’. To actively listen you have to be genuine in caring about what the other person is saying. Active listening techniques, although appropriate for small group work, are especially important in one-to-one conversations.

B. Discussion skills

Checking for understanding

When somebody has put a point of view, checking back that you got the essence of what they said, by asking back. (‘So you really think that life in the prison changed Andy’)

Summarising

Restating a point of view more briefly.

Paraphrasing

Restating a point of view using different words

Clarifying ideas

Teasing out some part of your own or somebody else’s ideas

Elaborating on another’s answer

Building on what somebody said before by developing a part of their idea further.

Asking for justification (ask: why do you think that?)

This is often a good way of responding when you disagree with something that has been said. However don’t ask in a confronting way!

Asking in-depth questions

Integrating ideas into a single position

A very few words of psychology

Psychologists in studying group work have looked at four phases. (These are not the same sort of things as the five planning and organising stages I listed earlier.) These are four phases that groups go through (if they work together for a while – it probably won’t happen in a single lesson of English). I put them here so that they will not come as a surprise if they happen to your group.

The phases are:

Forming the group is created – you will go through this phase!

Norming (‘norm’ here means ‘rule’) – setting up the rules, roles, procedures, pecking order, typical interactions and ways of behaving to each other (e.g. who is the ‘clown’ and the ‘guru’ etc)

Storming when things get difficult and people find it hard to subordinate their own needs to group needs

Performing the group comes through the storming (assuming it hasn’t blown itself apart) and operates as a team.

The challenge, if you find your group is in the ‘storming’ phase, is to work together with whatever and whomever you can to move the group into the ‘performing’ phase. That’s the real group work skill.

Some final words

So, group work is a very important skill in the workplace and in life (think of families – the fundamental group).

  • In planning anything, including group work, we flow through five stages. (Theoretically, anyway. In practice the flow goes backwards at times, and speeds up at some points.)
  • Group work is a process skill.
  • Teachers assess this skill over time, using a range of evidence.
  • You have some power in the process too.
  • There are group work skills that can be worked on.
  • You can (and sometimes should) talk to your teacher about issues arising in group work.

Finally, just think of the impression it would make on your skills and your results if you could honestly write in a reflective journal about how you had singled out these and these particular group work skills to be worked on this time, how you had used those particular skills, and what the results were. Your teacher just couldn’t help being not only impressed, but thrilled. And that won’t harm your results!

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The url for this page is http://wwwfp.education.tas.gov.au/english/groupwork.htm
Authorised by: Executive Director (Curriculum Standards and Support)
Produced by: Department of Education, Tasmania, School Education Division
Queries: eCentre.Help@education.tas.gov.au

Modified: 11/09/2007
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