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Teaching
Ideas and Units - Beaut Ideas
Group work for senior
students: some guidelines
Paul
Dobber currently teaches at Claremont College and is a former
state
moderator for English. During moderation, teachers
raised concerns that students tend to engage in group work without
a very explicit understanding of the process. Paul prepared
this resource for teachers and students to help address the
problem.
A WORD
TO TEACHERS
The focus
of the reading that Ive done and the courses that Ive
been to regarding group work has been on the teacher (how to
plan group work, how to make group work work
and so on) but if we are going to assess group work,
in all fairness we should first teach group work.
One of the
differences between group work at primary and junior high school
levels and the group work we do at senior secondary level is
that at senior secondary level we are not so much focussed on
teaching the individual micro-skills, but in teaching students
how to manage the process(es). We are no longer as much concentrated
on teaching turn taking and no put downs as we are
in teaching students how to use group work to achieve their
learning goals.
The goal
is that our students, certainly the more capable ones, have
a reasonable understanding of the group work process, as process.
We are asked not only to teach through group work,
but to teach group work. This also means that
any necessary teaching of the micro-skills of group work that
we undertake is done in the context of their importance to the
whole process and this relationship is made explicit.
At senior
secondary level, students need to have an explicit knowledge
of the more significant aspects of achieving a cooperative task.
How can we expect them to improve in their cooperative learning
skills if we do not teach them what they are? Because group
work is carried out in such a wide variety of contexts, however,
tasks vary widely and their component skills defy any neat listing
and categorisation.
This all
seems uncontroversial enough. As a tentative start, let me suggest
what follows.
FOR STUDENTS
Almost every
course you study involves group work. In almost every course
you study, your teacher assesses your group work skills.
That almost
certainly raises some questions.
- Why is
there such a focus on group work?
- What
are these group work skills, and how can I work on them?
- Isnt
group work unfair? Students sometimes say:
- A
whole-of-group mark advantages the lazy and disadvantages
the hard-working.
- Sometimes
one person not cooperating can destroy the whole task.
- The
capable students do all the work.
- What
can I do if the others in my group will not work, or do
not take the task seriously?
- My
teacher gets us to write journals about what we do in
group work. I know that not everybody in my group is honest
in what they write about themselves and about me.
Lets
take a look at these questions and some of the underlying issues
as well.
Why is
there this emphasis on group work?
In very
many workplaces group work is how they carry on their business.
A group of carpenters building a house, a team of engineers
designing a building, a number of nurses working on a ward,
a group or workmen sealing roads and filling potholes, the teachers
teaching English in a school they all need to work together
as a group. In meetings of employers with people who write syllabuses,
the employers always emphasise that they want the people they
hire to be able to work as part of a team. Youve seen
what a problem it is if somebody doesnt cooperate in a
group task at school. When this happens in the world of work,
employers lose money. Sometimes lots of it.
What
makes group work work?
Firstly
Ill look at the stages of a group work task and
then Ill look at the skills.
The
five stages flow
Pretty obviously
the sorts of tasks that could come under the heading of group
work are almost endless. So there is no perfect model that suits
every case. However, lets look at it like this. If your
teacher assigns group work, then you will most likely need to
work through the following stages. I have put a little comment
and explanation next to each stage. (Why I called it a flow
will come later!)

1. Goals
Typical
tasks
-
Be
sure that everyone understands clearly what we are trying
to achieve.
Questions
you may be asking during this stage
-
What
exactly are we trying to do?
-
Why
have we been asked to do this?
-
-
-
check
that major resources needed are available
-
set
a realistic completion time
-
allocate
a student or subgroup of students to carry it out
- check that
the allocated people understand what they have to do, how they have
to do it and by when they have to do it.
- Decide on reporting
back procedures to see that the subtasks are actually being carried
out.
- Decide what a group
member should do if they are having problems in doing the subtask or
completing it by the finish time.
Questions you
may be asking during this stage
- How do we best
break up the task into parts (sub-tasks)?
- How do we best
match up the skills of the people in the group with the sub-tasks?
- Is each part
of the task (sub-task) important, or is it a distraction from the
main task?
- Do we have all
the materials we need? How do we get the things we need?
- What does each
group member have to do by when (be specific)?
- What happens
if somebody is away?
3. Work
Typical tasks
4. Check
Typical tasks
- Reporting back
on intermediate progress.
- Dealing with
disaster (e.g. important student is sick, somebody loses an important
computer disc, etc. etc.)
Questions you
may be asking during this stage
- Does anybody
need any help?
- Is it all progressing
to plan?
- What do we need
to do to ensure we make the deadline?
5. Perform
Typical tasks
- Putting the sub-tasks
together to form the final product
- Presenting the
final product.
Questions you
may be asking during this stage
- Does any part
need to be fixed or improved?
- Do we have everything
we need to present our final effort?
I have called this
a Five Stages Flow because it moves from stages 1 to 5, but sometimes
things may flow backwards. For example, in deciding on roles (stage 2),
you may find that nobody in your group has some skill that happens to
be essential to the task. You then need to go back to your teacher and
negotiate on the task (stage 1). However the most obvious case where the
flow gets turbulent is with stages 3 and 4, that are obviously done together.
Should the group
have a leader?
It is crucial to understand
what the word leader means in group work. Yes, one of the
members will need to ensure that as you pass through each stage, all the
essential things have been done. However it is the responsibility of
the group to see that the task gets done. A group cannot
give away that responsibility and hand it over to a leader. The leader
is the person in the group whose role is to alert the group if some important
step has been forgotten. It is the job of the whole group to make
sure that that important step actually gets done.

A little bit of
theory
In education we deal
with two related things, process and product. For example,
it is important that students know how to add up (process) and that when
they do add numbers up, they get the right answer (product). Both
are important. In Food, it may be important that a student knows how to
plan and prepare a meal. This can be assessed by observing the process
(the teacher takes note of how the student went about preparing and cooking
the meal) and by looking at the product (the teacher marks the
actual meal that is cooked).
Group work is a process
and not a product. So it is possible to assess a student highly on group
work even if the task that the group attempted to perform was a flop.
Nevertheless the quality
of the group work can be reflected in the quality of the product, just
as you can get some idea of the quality of the cooking and preparation
skills of a student from the quality of the meal actually cooked. That
is why teachers look at the finished product as well as the actual group
work.
Fair or unfair
This might be a good
time to look at some of the fairness/unfairness issues raised earlier.
First, you need to
remember that final assessment on the group-work criterion is done over
a wide range of tasks performed over a significant period of time. Many
teachers may make notes on individual students, or give marks on individual
tasks. However, they take an over-view when writing reports and doing
an end-of-year assessment.
Second, if your groups
task flops, it does not necessarily mean that everyones group work
skills were bad. Remember that a process and not a product
is being assessed.
Third. Ask for help
from your teacher whenever something arises that is beyond the abilities
of your group to solve. (This is the most often broken rule of group work,
believe it or not.) But think about it, what else could you do? what else
could your teacher expect you to do? If your group task crashes, then
your teacher will help you look at the group work you did prior to the
crash and see what can be learnt and what can be done now.
Fourth. Your teacher
will use a variety of methods to assess group work. S/he will walk around,
keep eyes and ears open (teachers are experts at sensing what is going
on in a class and in reading body language). Teachers will read the logs
(if done) of all the members of all the groups. Teachers will look at
all the presentations and performances. Teachers overhear the interactions
as students work together in class. All these things add together to paint
the final picture.
Fifth. It is your
responsibility to explain the situation if you feel the teacher has not
understood the realities of some situation. If you really believe that
the teacher was unaware of something that excused what you feared seemed
a dismal effort, then you need to explain it, in just the same way that
you would explain a late assignment if you had been ill.
Sixth. A most important
one. Ask yourself when a problem is happening in group work, or even if
you can foresee a problem happening: "What can we/I do to solve or work
around this problem?" Put the problem to the group or get one of the other
group members to put it to the group. If you have a student in your group
who is reluctant to participate and you or your group manages to encourage
the student to cooperate, to negotiate with that student and solve the
problem, then this surely is an example of outstanding group work skills
on your part. (Provided that the method used isnt you and your big
mate Bruiser talking to them behind the toilets at lunch time!)
What are these
group work skills?
Obviously there cannot
be a complete list. However I have singled out some of the skills and
accompanied them with comments. One of the things to be borne in mind
is that often English teachers ask students to discuss in groups.
Therefore many of the skills I mention here focus on aspects of group
discussion. (The skills are mentioned in no particular order.)
A. Respect
for others
Taking turns
Also includes
not talking others down, and listening with your answer running
which is not listening to what another is saying, but listening for the
pause for breath so that you can butt in with your bit.
Criticising ideas,
not people
Obviously discussion
will stop if you cut down others in your group. How to disagree without
stifling the other person or the conversation is a skill to be developed.
Here are some pointers:
Before attacking
anothers idea, is it possible to acknowledge the partial truth that
it contains (youre right when you say
. but Id tend
to say
about
..)? Is it possible to acknowledge the idea,
and then give your own ("Yes, you could think of it like that, but I think
")?
Accepting differences
Not everybody
will agree with you, or with each other. This is not a tragedy, it stops
us all being terribly bored with and by each other!
No put downs
Worth having as
an explicit rule.
Knowing and using
the names of others in the group
Make it a point
of honour never to work in a small group with a person whose name you
dont know. Your teacher may be able to help you with a few name-remembering
techniques!
Praising and encouraging
Praising and encouraging
is first and foremost an attitude. It may be hard to do in words, but
try it! ("Thats a good idea." "You said it better than I was going
to say it." "I think youve hit the nail on the head." "Exactly.")
Learn to say and mean these things as well as helping in group
work it will help you with encouraging your own children. Remember praise
is not a zero-sum-game. If you praise somebody it doesnt increase
them and decrease you.
Be assertive in
acceptable ways
Of course you
may have to stand up for yourself. Do so with "I-messages". Not enough
room to explain assertiveness and "I-messages" here. Ask your teacher.
Ignoring distractions
Remember there
is a scale of magnitude in interruptions and distractions. Low-level distractions
and irrelevant distractions should be ignored. Teachers do this all the
time. You cant mention everything that anybody every does wrong
or point out every single mistake! The American phrase for this is Dont
sweat the small stuff.
Body language,
appropriate eye contact
The way you sit,
talk etc affects the way others see you and show your own attitude as
well. Note, however, that sustained eye contact in a small group situation
can also be uncomfortable.
Active listening
Again this is
too long to explain fully here. In essence it is listening that is designed
to help the other talk. It means giving signals (e.g. uh-huh)
from time to time, and also using other techniques such as rephrasing
and checking back which are explained later. Active listening is completely
counter-productive if it is phoney or put-on. To actively
listen you have to be genuine in caring about what the other person is
saying. Active listening techniques, although appropriate for small group
work, are especially important in one-to-one conversations.
B. Discussion
skills
Checking for understanding
When somebody
has put a point of view, checking back that you got the essence of what
they said, by asking back. (So you really think that life in the
prison changed Andy)
Summarising
Restating a point
of view more briefly.
Paraphrasing
Restating a point
of view using different words
Clarifying ideas
Teasing out some
part of your own or somebody elses ideas
Elaborating on
anothers answer
Building on what
somebody said before by developing a part of their idea further.
Asking for justification
(ask: why do you think that?)
This is often
a good way of responding when you disagree with something that has been
said. However dont ask in a confronting way!
Asking in-depth
questions
Integrating ideas
into a single position
A very few words
of psychology
Psychologists in studying
group work have looked at four phases. (These are not the same sort of
things as the five planning and organising stages I listed earlier.)
These are four phases that groups go through (if they work together for
a while it probably wont happen in a single lesson of English).
I put them here so that they will not come as a surprise if they happen
to your group.
The phases are:
Forming the group
is created you will go through this phase!
Norming (norm
here means rule) setting up the rules, roles, procedures,
pecking order, typical interactions and ways of behaving to each other
(e.g. who is the clown and the guru etc)
Storming when things
get difficult and people find it hard to subordinate their own needs to
group needs
Performing the
group comes through the storming (assuming it hasnt blown itself
apart) and operates as a team.
The challenge, if
you find your group is in the storming phase, is to work together
with whatever and whomever you can to move the group into the performing
phase. Thats the real group work skill.
Some final words
So, group work is
a very important skill in the workplace and in life (think of families
the fundamental group).
- In planning anything,
including group work, we flow through five stages. (Theoretically, anyway.
In practice the flow goes backwards at times, and speeds up at some
points.)
- Group work is a
process skill.
- Teachers assess
this skill over time, using a range of evidence.
- You have some power
in the process too.
- There are
group work skills that can be worked on.
- You can (and sometimes
should) talk to your teacher about issues arising in group work.
Finally,
just think of the impression it would make on your skills and your results
if you could honestly write in a reflective journal about how you had
singled out these and these particular group work skills to be worked
on this time, how you had used those particular skills, and what the results
were. Your teacher just couldnt help being not only impressed, but
thrilled. And that wont harm your results!

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